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Privacy Policy

Effective Date: April 13, 2026
Last Updated: April 13, 2026

Florencia Wellness respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your choices.

1. Information We Collect

We may collect:

  • Contact details (name, email, phone)

  • Booking/payment details (through secure third-party processors)

  • Waiver/intake information you submit

  • Event preferences and communication preferences

  • Technical data (IP address, device/browser, usage analytics)

  • Cookie and tracking data (see Cookie Policy)

2. How We Use Information

We use your information to:

  • Process bookings and payments

  • Deliver classes/events/services

  • Communicate confirmations, updates, and support

  • Send marketing emails (with consent, where required)

  • Improve website performance and user experience

  • Meet legal, safety, and record-keeping obligations

4. Email Marketing

If you opt in, we may send updates, offers, and event announcements. You can unsubscribe at any time via the link in emails.

5. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers (e.g., Wix, payment processors, email providers, analytics tools) only as needed to operate our business.

6. Data Retention

We retain personal data only as long as needed for service delivery, legal compliance, safety documentation, and legitimate business purposes.

7. Security

We use reasonable safeguards to protect personal information. No internet transmission/storage is 100% secure, but we take appropriate steps to reduce risk.

8. Your Rights

Depending on your location, you may request access, correction, or deletion of your personal data, subject to legal exceptions.
To make a request, contact: florenciawellness@outlook.com

9. Children’s Data

For participants under 18, parent/guardian consent is required where applicable. We collect only information necessary for participation and safety.

10. Third-Party Links

Our site may contain links to third-party sites. Their privacy practices are their own, and we are not responsible for them.

11. International Transfers

Some service providers may store/process data outside your province/country. We use reputable providers and reasonable safeguards.

12. Policy Updates

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised date.

13.  Contact

Florencia Wellness
Email: florenciawellness@outlook.com
Website: https://www.florenciawellness.ca/

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